❓ Frequently Asked Questions
Q1: Can mixed different colors and models be together in one order?
Yes, mixed colors and models are acceptable. In one 20GP or 40HQ container, we suggest 3-6 models.
Q2: Can you make the door according to our drawing?
Yes, we can. Customers should send us the drawing for checking first, then we will respond with the correct production drawing.
Q3: What's your policy for samples?
For small samples, we offer them for free. For complete doors, we charge based on the actual situation, but will refund the charge if you place a bulk order next time.
Q4: What special services do you provide?
We provide overseas installation services and detailed technical support for project requirements.
Q5: What is the delivery time and ordering process?
Delivery time is about 20-35 days. After confirming specs, we issue an invoice and drawings. Once approved, a 50% deposit starts production. We provide photos/videos before final balance and shipping.
Q6: Do you have products in stock?
We stock American standard hollow metal doors and frames. Special or customized orders are arranged according to project schedules for size, color, and hardware.