Can different colors and models be mixed in one order?
Yes. Mixed colors and models are acceptable. For shipping efficiency, we suggest 3-6 models per 20GP or 40HQ container.
Can you manufacture doors according to our specific drawings?
Yes, we can. We request that customers send drawings for an initial check, after which we will provide a verified production drawing for approval.
What is your sample policy?
Small samples are provided free of charge. For complete door units, we charge a fee based on the actual situation, which is refundable upon placing a subsequent bulk order.
Do you offer any special services like installation?
Yes, we provide overseas installation services to ensure proper fitting and functionality of our fire-rated systems.
What is the standard delivery time and ordering process?
Delivery typically takes 20-35 days. After confirming specs and approving drawings/invoices, a 50% deposit starts production. Balance is collected after final inspection or video/photo confirmation before shipping.
Do you maintain stock for immediate purchase?
We stock standard American hollow metal doors and frames. Special or project-specific orders requiring customized sizes, colors, or hardware are manufactured to schedule.