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Frequently Asked Questions
Can different colors and models be mixed together in one order?
Yes, mixed colors and models are acceptable. We suggest 3-6 models in one 20GP or 40HQ container.
Can you manufacture doors according to our specific drawings?
Yes, we can. Customers should send the drawings for an initial check, after which we will provide the correct production drawings for approval.
What is the policy for samples?
Small samples can be offered for free. For complete doors, we charge based on the actual situation, but this charge is refundable if a bulk order is placed later.
What special services do you provide?
We offer overseas installation services and customization for specific project requirements including size, color, and hardware type.
What is the typical delivery time and ordering process?
Delivery takes about 20-35 days. The process involves identifying specs, issuing solutions, approving invoices/drawings, a 50% deposit to start production, and final balance collection after inspection/media approval.
Do you keep products in stock?
We stock standard hollow metal doors and frames. However, for specialized or project-based orders, products are typically customized to meet specific size and material requirements.